SOUND FAMILIAR?
“There has to be an easier way to do this.”
“We’ve just always done it this way.”
If you nodded at any of these, you're in the right place.
“I know what I want. I just can’t make the pieces come together.”
“I don’t have time to figure out the system.”
WHAT CHANGES
Less friction.
Fewer tools, fewer handoffs, fewer “where is that file” moments.
More clarity.
Everyone knows what happens next and who owns it.
More capacity.
Time and energy back for the work that actually needs you.
Make space for what matters.
HOW WE WORK
Observe first. Then build the smallest thing that changes the most.
Three ways to work with us. Most clients start with a Diagnostic. Some go straight to a build. The best relationships become partnerships.
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Diagnostic
We understand before we touch anything.
Build
We design it, build it and hand it over.
Partnership
A monthly partner for what keeps moving.
FOR WHEN
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You know something isn't working, but not exactly what or where to start.
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WHAT HAPPENS
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A working session plus a review of your current tools, processes, and materials. We map where time and attention leak and whether it's a habit, systems, or people problem.
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YOU GET
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A written diagnosis, a prioritized roadmap, and a recommendation for what to change first. Sometimes the answer isn't tech at all.
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TIMELINE AND INVESTMENT
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One month, including two meetings and other touchpoints to clarify, understand, and brainstorm.
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Fixed fee, agreed with you before we start.
FOR WHEN
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The problem is clear, and you need it solved properly.
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EXAMPLES
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​A website and messaging rebuild, a CRM or system, a project management tool setup, an AI workflow, a brand and communication system.
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YOU GET
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Advice and collaborative tool brainstorming. The working system documentation and training and habit-building coaching so your team can run it without us. A system built with your team in mind, prioritizing the humans that will use it.
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TIMELINE AND INVESTMENT
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Timeline agreed in your proposal.
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Fixed scope, fixed fee, agreed with you before we start.
FOR WHEN
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Your needs change and evolve with you, and you need a dynamic partner that can support with filling in the gaps as you grow.
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WHAT HAPPENS
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A reserved block of our team every month: strategy when you need it, hands and execution when you need those. We set priorities together each month.
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YOU GET
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Context that compounds one trusted team across strategy, systems, brand, and delivery. Support in building momentum and best practice sharing throughout.
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TIMELINE AND INVESTMENT
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Monthly support, tailored to your priorities.
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Monthly fee, agreed on proposal.
These are engagement options, not a mandatory sequence.
Not sure which fits? That's what our discovery call is for.
SERVICES
One question,
many forms.
How could this work better?
Strategy & Systems
Find the priorities. Clarify responsibilities and processes. Build practical systems and keep projects moving.
Technology, AI & training
Choose tools intentionally, connect what you already use, and build the confidence to use technology well.
Brand & Communication
Give your ideas a clearer voice and a coherent visual identity across the places people meet your business.
Websites & Visual design
Create clear, useful collateral,websites and visual materials that make your offer easier to understand and act on.
Community & Member operations
Bring structure to member journeys, communications and the routines that keep a community connected.
Information & Workspace clarity
Organise scattered information and workspaces so people can find what they need and focus on what matters.
Project & Program Management
Turn ideas into actionable plans, align people and priorities, and keep projects moving from concept to completion.
From ideas to everyday flow.
Useful can also be beautiful. We connect the visible experience with the work that happens behind it. We operate at the intersection between de-cluttering and beautifying, not only removing the friction and creating operational flow, but elevating your work visually.
Productivity with purpose.
Building capacity with intention, with clarity of what the capacity is being built for, not efficiency and productivity for constant output or hustle.
Aesthetics with intention
Design should change the experience. Useful can also be beautiful. Thoughtful design connects how something looks with how it feels and works.
The systems should serve the people.
Structure that creates freedom, habits that bend rigidity. The system should serve the person. We design around real people, their needs and the way they work.
Not tech worship
Human outcomes over shiny tools. Clear processes and responsibilities make room for creativity, confidence and care. Creating space for focus.
Flow over flawless
We don't seek perfection, we seek action, momentum, and dynamic iteration.
A studio for better ways of working.
Design Hacks Studio began in 2019 as a design practice. Today, we connect strategy, systems, technology and design to help founders, teams and communities work with more clarity and less friction.
Founded by Valentina Crombach-Garay, the studio brings a practical, curious perspective to the spaces between ideas and implementation. We work in English and Spanish, remotely across locations.
A few good questions.
Do you only work in Lagos?
We work remotely with founders, teams and communities across locations.
Do we need to start with a Diagnostic?
Not always. Diagnostic, Build and Partnership are options; we agree the best fit together.
How does pricing work?
Scope and fees are agreed individually around the work you need.
Will we need new tools?
Only if they help. We start with what you already use and choose technology intentionally.
What happens after a build?
Handover, training and any ongoing support are agreed as part of the scope.
Can we work in Spanish?
Yes. We work in English and Spanish.
Start here.
Tell us what could work better.
Request a free 20-minute intro call.
